Shipping

Shipping is within the UK at this time. Please contact me for overseas orders. Orders are shipped using Royal Mail and are tracked or signed for.

Royal Mail 2nd Class tracked, or signed for. 2 - 3 business days.

We will make every effort to deliver your order within the time-scales. However, this is a guideline and delivery cannot be guaranteed. We will not accept responsibility for delays caused by our Couriers or any National postal service. If the goods are not delivered within the time we have estimated, please feel free to contact us and we will do everything possible to resolve the issue promptly. We will not be liable for any loss caused to you by late delivery.

Orders are usually processed and shipped within 48 hours once the order has been made. When your order has shipped, you will receive an email notification from us which may include tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. You can track your order through the Royal Mail

All orders are fulfilled and dispatched from UK.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. By placing an order you accept responsibility for these charges.

Returns

We operate a 14 day returns policy, which means you have 14 days after receiving your item to request a return (but not the postage).To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you must contact us through the website, and we will give you an address to return the item to. Items sent back to us without first requesting a return will not be accepted. Once we receive the returned item and it is all cleared we will issue a refund on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refunds can take up to 10 days to process but we will email you with the status of the refund once we receive the item.

Unfortunately we can not refund the cost of the initial shipping costs, only for the item.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.